Frequently Asked Questions

Everything you need to know about your CAINTÈ experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international destinations. Express shipping options are available at checkout.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a process.

How should I care for my CAINTÈ garments?

To maintain the quality of our premium fabrics, we recommend washing in cold water on a gentle cycle and laying flat to dry. Specific care instructions can be found on the internal garment label.

Do you ship internationally?

Yes, CAINTÈ ships to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.